Founded in Japan, Tele-Net has been an industry leader in providing high-quality contact center services for 25 years, with operations in China, the USA, and the Philippines. With over 1,500 employees globally, Cebu Tele-Net’s service portfolio includes specialized customer support, IT solutions, and cost-effective BPO services. The company remains committed to strengthening its relationships with clients by combining innovative solutions with a unique strategy to customer interaction.
Cebu Tele-Net, an integral part of the Tokyo-based Tele-Net Group, is actively seeking Customer Service Representatives (CSRs) for its Cebu City site. With a quick hiring process, no previous BPO experience required, and a range of employee benefits, Cebu Tele-Net offers an excellent opportunity for those eager to enter the customer service industry.
Why Choose Cebu Tele-Net?
1. Quick Hiring and No BPO Experience Needed:
For those new to the BPO sector, Cebu Tele-Net’s comprehensive training ensures that applicants can confidently transition into the customer service field. With the entire hiring process completed within one to two days, candidates can quickly secure a rewarding role without prolonged waiting.
2. Fixed Weekend Rest Days:
Cebu Tele-Net understands the importance of work-life balance, and with fixed weekend rest days, employees have the opportunity to recharge and focus on personal growth.
3. Health and Wellness Benefits:
The company prioritizes the well-being of its workforce by offering free HMO coverage, which includes benefits for dependents. This focus on employee health extends beyond the job, promoting an inclusive perspective to work and personal life.
4. Work Environment:
All roles are onsite, ensuring that employees can engage directly with peers and supervisors, fostering strong rapport within the workplace.
How Cebu Tele-Net Stands Out in the Customer Service Industry
Cebu Tele-Net’s roots in Japan bring an unparalleled commitment to quality and customer care, anchored in the Japanese philosophy of Omotenashi, which loosely translates to “heart-to-heart service.” It seeks to connect people and cultivate trust, placing heartfelt communication at the core of every service interaction. This ethos has shaped Cebu Tele-Net’s client relationships and is central to the company’s identity. By focusing on lean operations and hiring skilled individuals dedicated to high-quality service, Cebu Tele-Net offers clients cost-efficient, reliable, and premium customer service solutions. The result? Reduced costs, rapid response times, and service that consistently exceeds expectations.
Commitment to Client Success and Customer Satisfaction
Cebu Tele-Net’s approach to customer service emphasizes building genuine, trust-based relationships with clients and end-users alike. Understanding the goals of its clients is key to Cebu Tele-Net’s service model. Whether the objective is to drive profitability, enhance customer support, or increase operational efficiency, Cebu Tele-Net shapes its services to meet client needs. This integrated approach ensures that Cebu Tele-Net doesn’t just fulfill client requirements; it helps clients build and strengthen relationships with their customers.
Apply Today
For those ready to join Cebu Tele-Net’s team, applicants are encouraged to complete the application form here (https://forms.gle/DtcoTv1cEFHfGBLUA). Walk-in applicants are also welcome at Cebu Tele-Net’s office located on the 14th floor of Faustina Center-Bonifacio District, F. Cabahug Street, Brgy Kasambagan, Cebu City, across from the Citi Park Hotel.
Start a career where every interaction matters. Join Cebu Tele-Net and make a difference through genuine service!
